Treasure hunt: Tracking down tickets to a papal Mass, general audience

Updated Aug. 6, 2015

VATICAN CITY — For people who have a visit to Rome on their itinerary, it may come in handy knowing how to get tickets to a papal Mass and how to attend the pope’s Wednesday general audience. Catholic newlyweds are given special “VIP” treatment at a papal audience and should follow this link here to find out more.

Pope greets crowd as he arrives to lead general audience in St. Peter's Square at Vatican

Pope Francis greets the crowd as he arrives to lead his general audience in St. Peter’s Square at the Vatican. (CNS photo/Paul Haring)

Tickets to these events are free, but mandatory, so here are some ways to track them down:


Sister Maria Howell at the Bishops’ Office for U.S. Visitors in Rome talks with visitors after giving them tickets for the Vatican’s Christmas Eve Mass in this photo from 2009. (CNS photo/Paul Haring).

1. The U.S. Bishops’ Office for United States Visitors to the Vatican offers efficient and friendly service for securing tickets to most papal events.

The tickets should be requested at least 10 days in advance of the Wednesday general audience or the Mass the visitor would like to attend.

Send ticket requests by e-mail to or by fax to (+39) 06-679-1448. The office telephone number is: (+39) 06-6900-1821. From the USA, dial 011 before the +39 country code.

The office is located near the Trevi Fountain on Via dell’Umilta 30. Tickets for the Wednesday audiences are distributed at the office Tuesday afternoons from 2 p.m. to 4 p.m. The office will advise visitors about the pickup date for tickets to papal Masses.

Pope Francis' coat of arms seen before Mass at Vatican

Pope Francis’ coat of arms is seen on a banner. (CNS photo/Paul Haring)

2. Write directly to the Vatican for tickets by using this pdf form. Send the filled-out form by fax to (+39) 06-6988-5863 (from the USA, dial 011 before the +39 country code) or put it in an envelope for the Pontifical Household, Vatican City State 00120, Europe.

After the request is made, the tickets can be picked up the afternoon before the audience between 3 p.m. and 7:30 p.m. or on the morning of the audience from 8 a.m. to 10:30 a.m. at the Bronze Doors under the colonnade in St. Peter’s Square.

Click here to see where to find the Bronze Doors.


Pope Benedict XVI walking down the steps outside the bronze doors of the Apostolic Palace at the Vatican in 2007. (CNS photo/Alessia Giuliani, Catholic Press Photo)

3. If you are already in Rome and haven’t sent in a request, you may be able get a small number of tickets (max. 9) directly from the Swiss Guards at the Bronze Doors starting from three days before the Mass or general audience. Hours are from 8 a.m. to about 6 p.m.

Be warned that these tickets can run out and you will need a reservation if you need more than 10 tickets or you want to attend the very popular Christmas or Easter Mass.

No money-back guarantees: Unfortunately, having a ticket does not guarantee you get a seat or access to St. Peter’s Basilica or the Paul VI hall when they become full to capacity. Events held in St. Peter’s Square can accommodate about 80,000 people and you can stand in the outer edges of the square without a ticket.

Earlier the better: Because attendance has mushroomed since Pope Francis’ election, getting there 1-3 hours in advance is advisable, especially when the audience moves into the smaller Paul VI hall in August and the colder winter months.

No tickets are required to go to the Sunday Angelus address in St. Peter’s Square at noon.

Pope greets baby as he arrives to lead general audience in St. Peter's Square at Vatican

Pope Francis greets a baby as he arrives for his general audience in St. Peter’s Square. (CNS photo/Paul Haring)

Best place to be for a glimpse of the pope? Get situated anywhere near one of the large white wooden barricades if you want a chance to see the pope up close as he passes by in the popemobile.

If you bring your small children in the hopes of a papal kiss, be sure to have them wear hats and sunscreen to protect them from the harsh sunlight that beats down on the square.

Dress code: Visitors should remember that there is a strictly enforced dress code for entering St. Peter’s Basilica — shoulders must be covered, even if with just a shawl, and shorts are not allowed. Women’s pants, skirts or dress must reach the knees. The rules are relaxed for a general audience outdoors in St. Peter’s Square.

For more info: on papal blessings, buying papal photos and visits to St. Peter’s tomb, check out our the CNS Pilgrim’s Page; look here for more on papal events, tips and Vatican tours; and here for the official schedule of papal events for 2015.

Here’s an amateur video we put together in 2011 showing how to get tickets, too:

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